Delivery is FREE on orders over HK$300 anywhere in Hong Kong.
For orders below HK$300, a HK$60 delivery charge applies.
We deliver Monday to Saturday, excluding public holidays. If the items in your cart have different delivery times (as explained below), you can choose to split your order into multiple deliveries. An extra HK$60 fee is applied for multiple deliveries unless your cart value is above HK$600.
EXPRESS SHIPPING ITEMS
Items marked "EXPRESS SHIPPING" and ordered before 3pm Monday-Saturday (excluding public holidays) will be delivered SAME DAY to addresses in Hong Kong and Kowloon.
Please allow an extra 1-2 business days for delivery to New Territories, Tung Chung & Discovery Bay
Please allow an extra 2-3 Buiness Days for delivery to Lantau, Peng Chau, Cheung Chau and Lamma Island
The estimated dispatch date of non-Express Shipping items is shown on each product page.
For addresses in the New Territories and the Outlying Islands, please allow an extra 1-3 Business Days for delivery after the dispatch date
If no-one is home then we will attempt to follow the "If not home" instructions you have provided on checkout
If this fails then we will attempt to contact you on the telephone number(s) supplied at checkout to make alternate arrangements
If this fails then the goods will be returned to our warehouse. In this case, regretfully babycentral.com.hk may charge for redelivery or redirection of failed orders. This charge will be at cost only.
If you have any concerns about our published delivery times, please email us at [email protected] and we will do our best to accommodate you
We may use a third party delivery company to deliver your order.
We cannot accept responsibility for goods left at the customer's request.
Please visit our international sites for delivery to SINGAPORE: baby-central.com.sg
Shipping to a country not listed above? Please email us at [email protected] to place your order